1. Nature of the service
RentGuard AI is an automated inspection assistant. Reports generated do not constitute formal real-estate legal appraisals or binding judicial advice. Users must verify all documented physical evidence independently.
2. No professional relationship
Using RentGuard AI does not create a surveyor-client, inspector-client or lawyer-client relationship. The service does not replace a qualified chartered surveyor, licensed home inspector, structural engineer or legal adviser.
3. Accuracy of AI analysis
Condition summaries, severity ratings and condition scores are produced by a machine learning model from a single photograph. The model can miss defects, misclassify normal wear as damage, or misread lighting, shadows and reflections. Scores are indicative only.
4. Hidden and structural defects
Photograph-based analysis cannot detect damp behind surfaces, wiring or plumbing faults, gas safety issues, asbestos, mould inside cavities, pest infestation or structural movement. Always commission a qualified professional where safety or structure may be affected.
5. Disputes and evidence
Whether a report is accepted as evidence in a deposit scheme, tribunal or court is decided entirely by that body under the law of your jurisdiction. I make no representation that a RentGuard AI report will be accepted or given any particular weight.
6. Your responsibility
You are responsible for the accuracy and completeness of the photographs and notes you record, for reviewing all AI output before relying on it, and for complying with local tenancy, privacy and data protection law.
7. Report storage limits
Cloud storage of finished reports depends on your plan: the Free Plan has no cloud vault (download only), Pay Per Report keeps reports for 3 months, Pro Monthly for 6 months and Pro Annual for 1 year. Reports are deleted automatically once that window ends, so keep your own downloaded copy of anything you may need as evidence.
8. Limitation
To the maximum extent permitted by law, I accept no liability for any loss arising from reliance on generated reports, including disputed deposits, repair costs or tenancy outcomes.